Frequently Asked Questions

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What Areas Do We Provide Airport Shuttle Transportation Services?

We are located in Baton Rouge, Louisiana


Servicing Areas: 

  • Baton Rouge Area
  • Convent Area
  • Denham Springs Area
  • Donaldsonville Area
  • Gesimar Area 
  • Gonzales Area
  • Hammond Area
  • Lafayette Area
  • Lake Charles Area
  • New Orleans
  • Plaquemine Area
  • Port Allen Area
  • Prairieville Area
  • St. Francisville Area
  • St Gabriel Area
  • St James
  • Sorrento Area
  • Walker Area
  • Zachary  Area


If your location is not listed as one of our transportation services area, please give us a call or submit a free quote online.

 


Let Us Give You A Free Quote!

Which Airports Do You Service?

Local & Surrounding Area Airports

 BTR  - Baton Rouge Metro Airport

MSY - Louis Armstrong New Orleans International Airport

LFT - Lafayette Regional Airport


We are willing to travel to other surrounding airports to provide transportation services.



What Methods Of Payments Do We Accept?

In order to provide outstanding airport transportation services, it is a transportation company requirement to accept varies methods of payment.  


Advance payment is required to reserve transportation. 



Credit Cards Accepted:

Debit Cards   •  Discover   •  Visa   •  Mastercard   •  American Express  


Cash Payment: 

Cash payments are allowed at the time of pick-up; however the reservation must be held with a credit card.


ACH Payment:

ACH payment are allowed for companies with large reservation billing.


What Type Of Vehicles Do We Provide?

All of our vehicles are considered Individual transportation, clean, 

and 2018-2019 model vehicles.  Except the passenger vans are 2017-2018 models.



Corporate Sedans I - Impala,  Charger

Corporate Sedans II - Chrysler 300, 

Executive Sedans:  Cadillac


Corporate SUV - Ford Explorer

Executive SUV - Suburban, Ford Expedition


Mini Van - Dodge & Toyota

Passenger Vans - 14 Pass Seating


Our airport transportation company provide passenger vans for group transportation, and airport shuttle services.

Private transportation only, the guest and their party is the only ones allow in the vehicle for safety reasons.  No shared rides with unknown people are allowed. 

Exception: LSU Events - Passenger Van - Share Rides



What Are The Cost For Airport Transportation Services?

In most cases for the rate of a taxi ride, you can ride in style in our newer model corporate vehicles.


Our rates are based upon the distance and the type of vehicle.
 

Example of rates base on corporate sedan for (2) people:

              With Discount Code:  (CORP28Q2L5)
BTR Airport to local Baton Rouge Areas & Hotels: $45.00 - $75.00

BTR Airport to New Orleans French Quarters: $145 - $180
MSY Aiport to Gonzales & Baton Rouge Areas: $100.00 - $120.00
LAF Airport to Baton Rouge: $100.00 - $120.00


Our transportation company discounts available in special offers.

Gratuity is not included in our rates.  



 No Hidden Fees:

 No hidden fees -  flat rates only for airport transportation services and general transportation services.  Never have to worry about rates going up in  heavy traffic.  No minute and mile rates, like a Taxi or Uber.  It good to know your rate stay the same no matter how long it takes you to get there.  

  • Airport Transportation and Transportation Services will always have flat rates, we encourage you to always know your rate before you ride.  
  • No running meter, no taking the scenic route for more money, no extra fees for heavy traffic. 
  • Our fee doesn't change when you arrive at your destination. "So No Surprises!" 


No hidden fees what so ever for this airport transportation company.

 


What is the policy on refunds?

Refund: You may receive a full refund or transportation credit for cancellations submitted before cancellation deadline, minus cancellation fee. 


Credits:  Transportation credits good for one year from the date of cancellation for the full amount charged.  Cancellation & processing fee waived for transportation credits.


24-Hour Cancellation:  No refund or transportation credit allowed for any cancellation request made within 24-hours of the scheduled transport.    


Flight Cancellations: If your flight was cancelled per the Airline’s request; we will reschedule your airport pick-up or drop-off for the new expected arrival date and time. If there is request for a refund for last minute flight cancellation, there will be a $15.00 cancellation fee, or we can provide a transportation credit for the full amount. 


No Refunds or Credits Allowed: No refunds or credit allowed for “No Show”, meaning the client did not appear for their reservation.  We reserve the right to cancel your transport with no refund or credit; if you are 30 minutes late arriving to the vehicle and made no attempt to notify us of any changes in your schedule.